Garanti
We've got you covered! We provide a warranty against defects in materials and workmanship for all original equipment and aftermarket products, as specified below. You can find more information on our
Vanliga frågor section.
This Warranty Does Not Cover
- Normalt slitage
- Felaktig montering
- Korrosion
- Felaktigt underhåll
- Installation av komponenter, delar eller tillbehör som inte ursprungligen är avsedda för eller kompatibla med cykeln som säljs
- Skada eller fel på grund av olycka, felaktig användning, missbruk eller försummelse
- Arbetskostnader för byte av delar eller byte
- Generiska produkter (alla andra originaldelar eller komponenter) som omfattas av den ursprungliga tillverkarens garanti
- Kosmetiska repor eller icke-strukturella fläckar på fälgar eller hjul
However, you are welcome to contact us to purchase a replacement or spare parts (if applicable).
This warranty applies to:
- Alla cyklar av årsmodell 2022 och nyare
- Delar och tillbehör köpta efter den 14 december 2021.
This warranty is void in its entirety by any modification of the frame, fork, or components. This warranty is expressly limited to the repair or replacement of a defective item at the manufacturer’s discretion. This warranty extends from the date of receipt. MIDONKEY is not responsible for incidental or consequential damages unless prohibited by state law. Claims made outside the country of original purchase may be subject to fees and additional restrictions. Warranty duration and detail may vary by country. The English version of the warranty shall prevail.
For products purchased before 2021, please contact us directly for warranty coverage.
Initiate A Warranty Claim
First things first. Contact an authorized retailer or distributor to initiate a warranty claim. Please call before going to the store to confirm the store's hours of operation. Buy directly from us or you have questions about it? Please contact us by the contact form below stating your order number. Proof of purchase is required.
Kontakta oss
Any further questions? Send us an e-mail with your query or call us:
Tel: 0086- 769-82827404Email: info@midonkey.comMob: 0086-15817481923Kontaktformulär →
